How to create shopping bot to buy products from online stores? This company uses FAQ chatbots for a quick self-service that gives visitors real-time information on the most common questions. The shopping bot app also categorizes queries and assigns the most suitable agent for questions outside of the chatbot’s knowledge scope. A shopping bot is …
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The Complete Guide to Using Facebook Chatbots for Business Without having to write a single line of code, marketing teams use watsonx Assistant to optimize their digital marketing strategy and achieve higher customer satisfaction end-to-end. When set up correctly, a chatbot can create a better customer service experience. These bots can answer repetitive questions like …
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What is NLU: A Guide to Understanding Natural Language Processing Conversely, NLU focuses on extracting the context and intent, or in other words, what was meant. Going back to our weather enquiry example, it is NLU which enables the machine to understand that those three different questions have the same underlying weather forecast query. After …
What is the Difference Between NLP, NLU, and NLG? Read More »
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